1. Introduction
We value your privacy and are committed to the protection of your Personal Information. This Privacy Policy (“Policy”) describes how we will collect, use, disclose, and protect Personal Information of users (“user(s)”, “you” and “your”) that use our service as specified in the Terms of Service, in accordance with the Personal Data Protection Act 2010 of Malaysia. This policy forms part of the Terms of Service.

2. Information We Collect
Personal Data: We may collect personal data that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to share.
Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information
We use and process your Personal Information for purposes relating to our services and business activities, including without limitation:
To assess and process your request for our services and products.
To communicate with you (including for troubleshooting purposes or customer support).
To carry out market analysis and customer profiling to gauge market trends.
For internal administrative purposes.
To research the effectiveness of our services, marketing, advertising, and sales efforts.
To send you information, updates, or other materials on our products or services, upcoming events, or promotions which may interest you.
To provide information to regulatory and governmental authorities or other persons in compliance with legal obligations.

4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Entities within our company.
Business partners (e.g., information technology service providers, insurance providers).
Banks and financial institutions (including credit card payment processors).
Professional advisors and external auditors.
Potential or actual acquirers of our business (including their advisers and representatives) as a result of a potential sale of business, acquisition, bankruptcy, dissolution, merger, reorganization, or any other similar transactions.
Regulatory and governmental authorities to comply with legal and governmental requirements.
In all such cases, third-party service providers will be required to treat all such data with the same degree of care as we do and will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

5. Security
We endeavor to protect your Personal Information by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure. While we cannot guarantee that loss, misuse, or alteration of data will not occur, we make every effort to prevent such occurrences. In addition, our staff, employees, business partners, and service providers are obliged to maintain the confidentiality of your Personal Information by complying with data security standards and policies.

6. Your Rights
When you provide us with your Personal Information, you have the following rights:
Right to Withdraw Consent: You can withdraw your consent at any time.
Right to Access: You can request access to your Personal Information and request corrections.
Right to Rectification: You can rectify your Personal Information to be updated, complete, and not misleading.
Right to Objection: You can object to the collection, use, or disclosure of your Personal Information.
Right to Be Forgotten: You can request us to erase, destroy, or anonymize your Personal Information.
Right to Restriction of Processing: You can request us to suspend processing your Personal Information.
Right to Lodge a Complaint: You can lodge a complaint with competent authorities if you believe that your Personal Information is being misused.
To exercise any of these rights, contact us with evidence of your identity and details of your request. We will notify you of the outcome without delay. If we deny the request, we will inform you of the reason via email.

7. Cookies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your computer. You can manage your cookie preferences through your browser settings.

8. Your Responsibility
You are responsible for the security of your Customer ID and passwords. Always log out after your session ends to ensure the security of your information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
   INFO@PINEFORESTRY.COM
To report abuse, please contact us at:
   SUPPORT@PINEFORESTRY.COM